• Worldwide Shipping with FedEx, DHL Express, Deutsche Post (International Postal Service - Tracked) and Postnord
  
• Free FedEx and DHL Express Worldwide Shipping on orders from 150 USD / 150 EUR / 130 GBP / 215 CAD / 250 AUD / 170 CHF
  
• Orders are shipped from Sweden (EU).
  

• See your chosen shipping method and delivery time in your order confirmation email.
• Shipping confirmation email will be sent out with your tracking details once the order has been shipped.

DEUTSCHE POST (NTERNATIONAL POSTAL SERVICE - TRACKED)
Tracked shipment through the global mail network via Deutsche Post. Final delivery made by your local Postal operator. Not applicable for all countries.

• Track your Deutsche Post shipment by entering your tracking number here
• Once your Deutsche Post order has reached your country you can also track your order via your local postal operator.
• The delivery time is normally 5-20 working days, depending on the country. See delivery times for your country at checkout, in your order confirmation email or click here.
• Place your order before 11:30 AM CET Monday-Friday (excluding Swedish Holidays) and your order will be shipped the same business day (unless it's a preorder item, if so read more below). During Holiday Season, it could in some cases take up to 3 business days for your order to be shipped.
• Once your order is shipped, a shipping confirmation email with a tracking link from Deutsche Post and Tapper will be sent to the order registered email address. You can use this link to track and follow your order shipment status.
• Not applicable for all countries.

FEDEX - FAST AND TRACKED SHIPMENTS WORLDWIDE
Our express deliveries are handled by FedEx. It’s easy, fast and secure to ship with FedEx.

• Track your FedEx shipment by entering your tracking number here
• The delivery time is normally 2-4 working days, depending on the country. See delivery times for your country at checkout, in your order confirmation email or click here.
• Place your order before 11:30 AM CET Monday-Friday (excluding Swedish Holidays) and your order will be shipped the same business day (unless it's a preorder item, if so read more below). During Holiday Season, it could in some cases take up to 3 business days for your order to be shipped.
• You will receive a shipping confirmation email with your tracking number to the order registered email address, from FedEx and Tapper once your order is shipped.
• During shipping, you will receive regular updates of the delivery status by text message/email including a link to the FedEx Delivery Manager where you simply select your preferred delivery option.
• Should this not fit with your schedule, you can customize your delivery via FedEx Delivery Manager and decide how, where and when you want the delivery to take place.

DHL EXPRESS - FAST AND TRACKED SHIPMENTS WORLDWIDE
Our express deliveries are handled by DHL Express. It’s easy, fast and secure to ship with DHL Express.

• Track your DHL Express shipment by entering your tracking number here
• The delivery time is normally 2-4 working days, depending on the country. See delivery times for your country at checkout, in your order confirmation email or click here.
• Place your order before 11:30 AM CET Monday-Friday (excluding Swedish Holidays) and your order will be shipped the same business day (unless it's a preorder item, if so read more below). During Holiday Season, it could in some cases take up to 3 business days for your order to be shipped.
• You will receive a shipping confirmation email with your tracking number to the order registered email address, from DHL Express and Tapper once your order is shipped.
• During shipping, you will receive regular updates of the delivery status by text message/email including a link to the DHL On Demand Delivery (ODD) portal where you simply select your preferred delivery option.
• Should this not fit with your schedule, you can customize your delivery via DHL ODD and decide how, where and when you want the delivery to take place.

POSTNORD - TRACKED SHIPMENTS TO SWEDEN
Our deliveries to Sweden are handled by Postnord.

• Track your Postnord shipment by entering your tracking number here
• The delivery time is 2-4 working days
• Place your order before 11:30 AM CET Monday-Friday (excluding Swedish Holidays) and your order will be shipped the same business day (unless it's a preorder item, if so read more below). During Holiday Season, it could in some cases take up to 3 business days for your order to be shipped.
• Once your order is shipped, a shipping confirmation email with a tracking link from Tapper will be sent to the order registered email address. You can use this link to track and follow your order shipment status.
• You can also download the Postnord app and follow your shipment from there
• Only applicable for shipments to Sweden

The prices displayed on the website, www.gettapper.com, include VAT, as per the applicable legislation.

If an order is shipped to a delivery address outside the EU, you may be subject to import duties and taxes applicable when the shipment reaches the delivery address. You as a customer are fully responsible for payment of any such import duties, taxes or similar fees. We have no control over these charges and they may vary from one country to another. If you have any questions in this regard you should always contact your local customs office.

United Kingdom
For UK customers we include duties and taxes on all orders under the value of £135 GBP. For orders over the value of £135 GBP you, as the receiver, are liable for the total duties and taxes incurred as advised by the transportation company. Read more under Section 9 in our Terms & Conditions. 

Norway
We are registered with VOEC (Vat On E-Commerce) in Norway. Read more under Section 9 in our Terms & Conditions.

PREORDER ITEMS
If the product is a Preorder Item, it will have a shipping date mentioned in the product name and under a tab named "Preorder info" listed under the product on the product page. If there's no such info nor any info about it in your order confirmation email, the product isn't a preorder item.

If your order includes a preorder item, the whole order will ship together on the latest mentioned date written in the product(s) name(s) in your order confirmation email.

RETURNS
If you'd like to make a return, please read more here. Shipping costs are not refunded. Orders that have been sent with Free Shipping will be charged shipping if these orders are returned due to unsuccessful - or refused - delivery.

CLIMATE NEUTRAL SHIPMENTS
All our shipments with DHL Express are climate neutral. By using DHL GOGREEN we invest in climate protection projects in various regions across the globe, supporting a mix of projects in the categories of "energy efficiency", "renewable energy" and "reforestation/afforestation". We insist on high standards and the selected climate protection projects are based on their value for both the environment and the local communities. Environmental protection is high on DHL's agenda with an ambitious environmental target of zero emissions by 2050.