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FAQ

  • Placed order will be shipped within 2 business days (unless it's a preorder item), if you've placed your order before 11:00 AM CET Monday-Friday (excluding Swedish Holidays). During Holiday Season, it could in some cases take up to 3 business days for your order to be shipped.
  • See your tracking number in the bottom of your shipping confirmation email sent out once your order has been shipped.
  • TRACK YOUR DEUTSCHE POST shipment by entering your tracking number here
  • Once your Deutsche Post order has reached your country you can also track your order via your local postal operator.
  • TRACK YOUR DHL EXPRESS shipment by entering your tracking number here
  • For additional FAQ please click here
  • For questions regarding SHIPPING please click here
  • If you'd like to make a RETURN, please read more here
  • If you can't find your answer above, please contact Tapper by using the below contact form, replies may take up to 3 business days.

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